Cookie policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title & Name Purpose More Information
Facebook Pixel (_fbp) The `_fbp` cookie is set by Facebook to track website visitors’ activity across different websites where Facebook ads are served. It supports the delivery and measurement of Facebook ads and the effectiveness of ad campaigns. Learn more about Facebook Pixel
Google Analytics (_ga) The `_ga` cookie is used by Google Analytics to track and collect data about website visitors. It helps analyze user interactions with the website and gather insights to improve user experience and performance. Learn more about Google Analytics cookies
Google Analytics (_ga_XXXXXXXXXX) This cookie is a Google Analytics cookie specific to your website property. It is used to track user behaviour, interactions, and preferences for analysis and improvement purposes. Learn more about Google Analytics cookies
Hotjar (_hjSessionUser_XXXXXXX) The `_hjSessionUser_XXXXXXX` cookie is set by Hotjar to maintain a unique user ID for the session, enabling data collection about user interactions and providing insights for website improvements. Learn more about Hotjar cookies
Collect Chat Page Load (collect_chat_page_load) This cookie is used to monitor and track the load time and interactions with the collect.chat widget. Learn more about Collect.chat cookies
Popup Maker (pum-XXXX) The `pum-XXXX` cookie is set by the Popup Maker plugin. It is used to manage the display of pop-up windows on the website and remember user preferences to avoid repetitive displays. Learn more about Popup Maker
Hotjar (_hjSession) The `_hjSession` cookie is used by Hotjar to initiate and maintain a session with a unique user ID. It helps track user interactions and behaviour on the website during the session. Learn more about Hotjar cookies
WordPress Test Cookie (wordpress_test_cookie) The `wordpress_test_cookie` is set by WordPress to check whether cookies are enabled in the browser. It is necessary for the website to function properly. Learn more about WordPress cookies
WordPress Settings (wp-settings-) This cookie is set by WordPress to customize and store user settings for a more personalised experience. Learn more about WordPress cookies
WordPress Settings Time (wp-settings-time-) This cookie is used in conjunction with `wp-settings-` to customise and store user settings. It stores the time at which the user settings were set. Learn more about WordPress cookies
WordPress Security (wordpress_sec) This cookie is set by WordPress to provide authentication and security to the user. It is essential for maintaining a secure login session. Learn more about WordPress cookies
WordPress Logged In (wordpress_logged_in_) This cookie is set by WordPress to indicate when a user is logged in. It helps manage user sessions and provides access to appropriate content based on user status. Learn more about WordPress cookies

You can change your browser settings to block cookies. Information on how to change your settings can be found at www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

You can choose which analytical, functionality, and targeting cookies we can set by clicking on the buttons:

  • Strictly necessary cookiesALWAYS ACTIVE
  • Analytical or performance cookiesOFF
  • Functionality cookiesOFF
  • Targeting cookiesOFF

You can also choose to “Reject All” cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after 1 year.

If you have any questions or concerns about our use of cookies, please send us an email at dataprotection@zapp.group.

We want to help you!

Get in touch with our friendly team for a chat about your challenges. We are confident we have the solution!

DOWNLOAD THE PDF BROCHURE

Just fill out our form below

for immediate access to our brochure.